Équilibre
White gold vertical pendant composed of two bars held by precise bridge details. Structured, measured, and quietly balanced.
Material: White gold Chain Length: 16 in, 18 in, 20 in Finish: Polished white gold Care: Avoid moisture, fragrance, lotions, and harsh surfaces. Store separately when not worn.
Returns and Refunds
Each BASTIEN piece is made with care and prepared specifically for your order. For this reason, all sales are final once an order has been placed.
We do not accept returns, exchanges, or cancellations for change of mind, incorrect selection, or preference after delivery.
If your order arrives with a production issue, damage, or an error made by BASTIEN, please contact us within 3 days of delivery with your order number and clear photos of the piece and packaging. After review, we will arrange a repair, replacement, exchange, or refund where appropriate.
Items must be unworn, unused, and returned in their original packaging if a return is approved. BASTIEN reserves the right to refuse any claim that does not meet these conditions.
For sizing concerns caused by an error on our part, we will make it right. For sizes selected by the customer, returns or exchanges are not accepted.
Each BASTIEN piece is carefully prepared after your order is placed. Because our pieces are not mass produced, please allow 8 to 15 business days for order processing before shipment.
Once your order has shipped, you will receive a confirmation email with tracking information. Delivery time may vary depending on your location and the shipping service selected at checkout.
We appreciate your patience as each piece is handled with care, inspected, and prepared for presentation before it leaves our studio.
